SUMMARY :
Three years experience in Sales
& Marketing Training Program and Customer Service
Planning. Design Training Needs Analysis (TNA),
design Sales Activity Management
(SAM) Training Program for supervisor level, develop and execute
some salesmanship and self-development training. Design new product
sales guide and product training program. Hold an International
licence of Dale Carnegie Training as a trainer.
Experience in assisting and handling customers
problem in applying UPR (Unsaturated Polyester Resin) for their
industries.
EDUCATION :
- Gadjah Mada University, Yogyakarta, 1989 - 1995, graduate with
Cum Laude Predicate, G.P.A : 3.39/4.0,
Bachelor of Science in Chemistry.
- SMA BOPKRI I, Senior High School, Yogyakarta, 1986 - 1989.
- SMP Santo Yusuf, Junior High School, Madiun, 1983 - 1986.
- SD Santa Maria II, Elementary School, Madiun, 1977 - 1983.
TRAINING AND SEMINAR :
- Professional Salesman Training, MDI - TACK
Training Indonesia, Jakarta, 1997.
- Training of Trainers (ToT), Dale
Carnegie Training, Jakarta, 1996.
- Fundamental Leadership Program, Dale
Carnegie Training, Jakarta, 1996.
- Lokakarya Pengembangan Manager Sebagai
instruktur, Lembaga Pendidikan dan Pengembangan Manajemen
(LPPM), Jakarta, 1996.
- Lokakarya Pengenalan dan Pengembangan
Pribadi, Lembaga Psikologi Terapan, Universitas
Indonesia, Jakarta, 1995.
- Toyota Basic Training Program, PT
Toyota-Astra Motor, 1995.
- English Course, Lembaga Bahasa Universitas
Atma Jaya, Yogyakarta, 1992, Elementary Level.
HONORS AND AWARDS :
- Supersemar scholarships honorary,
1993/1994 and 1994/1995.
- Second winner of "Kejuaraan Bola
Basket antar PTN se-Jawa III", Jakarta, 1991.
- Second winner of "Kejuaraan Bola
Basket antar PTN se-Jawa II", Bandung, 1990.
- First winner of basketball invitation on
"PORDA se-DIY", Yogyakarta, 1988.
EXPERIENCE :
- SupervisorSeptember , Marketing
Planning Division, PT Toyota-Astra Motor, Jakarta,
1995 - present.
- Design new products sales guide and
training program.
- Develop and execute sales and
marketing training program for Toyota people in
Indonesia.
- Perform as a sales and marketing trainer.
- Plan and develop new CR program.
- Plan and develop award system to
enhance the service leadership.
- Technical Service and R & D
staff, PT Justus Sakti Raya corp., Jakarta, April
- August 1995.
- Research and develop new products
based on customer requirements or needs
- Maintain high quality products through
continuously improvement and control.
- Assist customer in product application
as well as solve their problem.
- Lecture Assistant, Gadjah Mada
University, Atma Jaya University, and Duta Wacana
Christian University, Yogyakarta, 1993 - 1995.
- Assisted in basic chemistry and
inorganic chemistry laboratorium.
ADDITIONAL SKILLS :
- Presentation and computer skills.
- Communication and team work/ group skills
ACTIVITIES :
- Committee member for "Fifth Congress
and National Seminar of HKI", Yogyakarta, 1995.
- Committee member for "POMNAS
VIII", Yogyakarta, 1990.
- Member of "Gadjah Mada University
Basketball Unit", Yogyakarta, 1989 - 1995.
REFERENCES
Available upon request
This page has been last revised on
September 21, 1998